Activity 1, Week 4

This self test is for human service interview students. It relates to Week 4, Activity One from your workbooks. Please take this self-test after reading Chapter 3.

Please use this quiz to self-test your learning. You will be able to see the correct responses for each of the worker statements once you have attempted them. But please, use this as intended - that is, to help you test your learning.

What is your age?
Under 18 Years Old
18 to 24 Years Old
25 to 30 Years Old
31 to 40 Years Old
41 to 50 Years Old
51 to 60 Years Old
Over 60 Years Old
What is your gender?
Male
Female
1. In the following interaction, the client has been met and settled, but is obviously upset. The interviewer invites him to explain what he wants to talk about. He replies as follows. I'm in a bit of trouble - I got caught and I blew over-the limit - and now I am facing a fine for the drink/driving thing. I hate the idea of my Mum and Dad finding out and I am really worried about telling them. Worker response: I can see you feel pretty anxious.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
2. Yeah - I don’t want to but I think I will have to eventually tell them. I hate the idea of them going on about it. They are both fairly religious and will feel like I’ve disgraced the family. Worker response: You feel really worried because they will probably be fairly disappointed.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
3. Yeah - I don’t want to but I think I will have to eventually tell them. I hate the idea of them going on about it. They are both fairly religious and will feel like I’ve disgraced the family. Worker response: You feel really worried because they will probably be fairly disappointed.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
4. In the following interaction, the client has been met and settled, but is obviously upset. The interviewer invites him to explain what he wants to talk about. He replies as follows. Client statement 1: I'm in a bit of trouble - I got caught and I blew over-the limit - and now I am facing a fine for the drink/driving thing. I hate the idea of my Mum and Dad finding out and I am really worried about telling them. Worker response: I can see you feel pretty anxious.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
5. Client response 2: Yeah - I don’t want to but I think I will have to eventually tell them. I hate the idea of them going on about it. They are both fairly religious and will feel like I’ve disgraced the family. Worker response: You feel really worried because they will probably be fairly disappointed.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
6. Worker response: You feel really worried because they will probably be fairly disappointed. This paraphrase contains a feeling refreflection and a ......
reflection of behaviour
reflection of situation
open question/probe
closed question/probe
7. Client statement 3: It’s got me really frantic actually – You see - I think Dad may want me out of the house. Mum may be OK but he will just blow his top - and will probably tell me to get out. Worker response: How do you know he will react like that?
reflection of feelinge
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probemme
8. Client statement 4: Well he keeps on at me all the time about clean living - and I often think he is just waiting for me to blow it so he can feel justified in thinking I’m a no-hoper. He’s never really trusted me - well not since high school. Worker response: You feel sad because your Dad doesn’t seem to respect you.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
9. You feel sad because your Dad doesn't seem to respect you. This paraphrase contains a feeling reflection and a ......
reflection situation
reflection behaviour
open question/probe
closed question/probe
10. Client statement 5: No – he sure doesn’t - I reckon he thinks I’m slack - and stupid…. but he’s really got the wrong idea about me. I’ve always tried hard to do the right thing. This drink/driving business is just a stupid mistake. How much would you drink in an average week?
reflection of feelinge
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
11. Client statement 5: No – he sure doesn’t - I reckon he thinks I’m slack - and stupid…. but he’s really got the wrong idea about me. I’ve always tried hard to do the right thing. This drink/driving business is just a stupid mistake. How much would you drink in an average week?
reflection of feelinge
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
12. Client statement 6: Not much during the week – just on the weekends when I’m with my mated – well we might get a bit plastered then but not much during the week – well not mostly. Worker response: You drink most weekends and sometimes get quite drunk. Does your Mum know about your drinking?
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
13. Client Statement 7: Yeah – I suppose she would - and I‘d really like to talk her about it - although I’d have to ask her to say nothing to Dad…and….doubt if she’ go along with that…he is fairly bossy to her. Worker response: You feel OK thinking about talking to your Mum but you are worried about whether she could keep it from your Dad.
reflection of feeling
reflection of situation
reflection of behaviour
paraphrase
open question/probe
closed question/probe
14. You feel OK thinking about talking to your Mum but you are worried about whether she could keep it from your Dad. What component of the above is the reflection of behaviour.
You feel OK
thinking about
talking to your Mum
but you are worried about
whether she could
keep it from your Dad.

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